Privacy Policy & Cookies
Soul Bakes, placed in Amsterdam, The Netherlands, is responsible for the processing of personal data such as
shown in this privacy statement.
Contact Details:
Email: info@soulbakes.nl
Personal data that we process
Soul Bakes processes your personal data because you provide this data to us yourself for purchasing our products/or using our services. When you purchase one of our products and as a part of our process, we collect the information you give us (see below). We use this data solely to provide our products to you through our delivery service and are not used for any other purpose.
Below you will find an overview of the personal data that we process:
- First and last name
- Address data
- Phone number
- E-mail address
For what purpose and on what basis we process personal data:
- Handling your payment
- To deliver goods and services to you
Special and/or sensitive personal data that we process
Our webstore does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@soulbakes.nl and we will delete this information.
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Automated decision making
Soul Bakes does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Soul Bakes).
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How long we keep personal data
Soul Bakes does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.
Cookies, or similar techniques, that we use
Soul Bakes only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
If you want to make use of your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to info@soulbakes.nl.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Soul Bakes will respond to your request as soon as possible, within a period of four weeks.
Soul Bakes would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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